Social media dissolves the barrier between company and consumer, which means it’s a direct line of communication and a chance to showcase your brand. This also means you want to get it right.
From strategy to management, we can take care of everything to make your brand shine on social media. Our brand social service features two services that work together hand in hand; organic social and paid social.
Your social feeds are where most consumers will first look to understand your brand. We can help convert a potential customer, bring back old clients or keep your current audience aligned with your brand.
From your account setup and design, through to communicating with your audience and managing growth, we’ve got you. We curate content pillars, offer ideas bursting with creativity and constantly develop our strategy. You get to sit back and approve concepts monthly while you watch your feed become more brilliant by the day.
We catch up and collaborate monthly to discuss the exciting things coming up for your business so we can create, source and deliver the best content. Communication is key and this goes for working together with regular check-ins and communicating your offering to your customers. Our content calendars provide you with a complete view of what’s to come across all your social platforms.
We implement a smarter approach to socials. Because it’s important to remember that likes don’t put money in your bank account, customers do. That’s why we curate a consistent, engaging feed that’s on-brand to attract fans and then turn them into loyal customers.
When someone messages your business or comments on your page, we will respond on your behalf and in a tone of voice that reflects your brand. If we’re not 100% sure how best to respond to their query, we’ll reach out to confirm the details so we know we’re always doing the right thing by you and your customers.
What’s included with organic social?
- Social media channel setup
- Cover photo and profile picture design
- Audit of previous feeds
- Preparation of monthly calendars
- Graphic designed imagery
- Ad-hoc photography as required
- Response to all questions and feedback
- 24/7 Live Reporting Dashboard
- Monthly meetings to discuss results and activities of your service
Melwood are joinery specialists who needed to stand out from their sister brand and make a splash on social media. We developed branding and messaging that captures who they are as a brand and helps their customers find them and understand what their offering is. Now their social feed is on-brand, bold and effective.
engagement rate on social
followers gained in launch month